Sales Manager
The Sales Manager reports to the Commercial Director and is responsible for looking after clients from allocated segments to maximize revenues for Almanac X Alcron Prague.
What we trust you with
Live and Breathe the Almanac X brand standards and be a role model to the team and all hotel employees.
Promote awareness and maximize revenues for the Almanac X Alcron Prague hotel.
Arrange and implement the annual Sales strategy in coordination with the Commercial Director to generate leads and convert business from the Corporate, Government & MICE segments. The allocation of segments might change with the aim to maximize revenues depending on the actual team structure.
Account Management for existing clients and new customer acquisition alike, including pro-actively organized sales calls and client meetings and online presentations. Number of daily/weekly Sales calls based on department SOP.
Build long-lasting relationships with the clients from the segment(s).
Responsible for managing expenses according to the department´s budget.
Make sure all available partner resources are used and always updated with relevant information.
Organization and execution of national and some international sales-related travel, alone, with co-workers and to attend trade shows and road shows.
Enter and manage all contact details and Sales related activities in the PMS system provided for this purpose as well as the creation of ROI analyses.
Plan, organize, and implement customer loyalty and sales measures (e.g., client meetings, regular customer newsletters, sales trips, customer events and entertainment, fam trips, etc.)
Create regular Sales reports to document outcomes and inform superiors and co-workers.
Close collaboration with Sales managers for other segments and the Group & Event team to optimize outcomes.
Administrative support for everyone in the sales department if needed. Sell all the services on offer throughout the hotel.
Represent the hotel at selected hotel and industry Sales events, locally and internationally.
Participate in weekly and monthly in-house meetings where necessary and needed (Team meetings, S&M meetings, Revenue meetings).
Work closely with all the hotel departments.
Regular market research and competitive analysis including reporting.
Suggest ideas to increase revenues and seek out market opportunities.
Act as a contact person for clients and their clients to help them make the best experience in the hotel and the destination.
Organize regular updates of our sales representation companies responsible for the allocated segments.
Other “ad hoc” tasks as instructed by the Commercial Director.
Act as a hotel duty manager based on the Duty Manager rota.
You always comply with the law, respecting the relevant regulations and methodologies of the relevant authorities;
You comply with the hotel's guidelines and best practices (Standard Operating Procedures) and the list of regular tasks of your department and shift.
You take care of the hotel's reputation, protect the hotel's facilities and uphold the Almanac brand standards to assist the needs of guests and indirectly support the hotel's sales activities;
You inform your supervisor of problems and unusual occurrences;
You actively participate in training and meetings organized by the hotel or your manager;
You assist your colleagues and colleagues from other departments when necessary;
You meet the needs of guests to the maximum extent possible by fulfilling your duties and satisfying their requests in the shortest possible time;
You accept a flexible work schedule when necessary to ensure uninterrupted hotel operations;
You take an active interest in new developments in the industry;
You perform activities arising from job duties and responsibilities in a timely and efficient manner;
You maintain a friendly atmosphere and working relationships among colleagues, thereby contributing to a positive working climate;
You show respect for guests, co-workers and other people you meet through your behaviour;
You promote a positive public image of your employer and the Almanac X Alcron Prague.
What makes you a match
2-3 years working in a similar position in active sales in upper upscale hospitality.
Team player, proactive, organized, communicative, result-driven, detail-oriented.
Self-motivated and energized, focused, motivated and keen.
Advanced English skills in addition to the Czech/Slovak language, both verbal and written.
Passion for the product, tenacity and the highest level of integrity and work ethic.
Deliver bespoke experiences for clients and employees.
You
Warm
Authentic
Connected to Food Culture
Pioneering
Conscious
What’s in it for you
Being part of a privately owned hotel collection with low hierarchies.
On-the-job training and development tailored to your needs.
Employee and Friends and Family Rate at Sister Hotels.
Free meal whilst on duty in the Staff Cafeteria.
Clothing allowance.
Discounts at the Restaurant, Bar, and Coffee shop.
Trial night for 2 including F&B experience after the probationary period.
Pluxee Benefit Card contribution.
Contribution to pension insurance of CZK 500 a month after 6 months.
25 days annual leave after 1 year of employment.
Reimbursement of the annual transit pass after 1 year of employment.
Employee Recognition program.